Ik heb recentelijk een nieuwe printer aangeschaft, een HP Envy Photo 7830. Op Mint heb ik de meest recente HP drivers geinstalleerd, namelijk versie 3.18.6.
Echter bemerk ik dat het printen van foto's niet goed gaat. Foto's worden altijd te donker afgedrukt. Maakt niet uit of ik het afprint binnen Gimp, Pix, XnView of welk ander grafische/foto programma dan ook. Heb zelfs al bedacht om de foto's qua helderheid, contrast, etc. aan te passen maar ook dat helpt absoluut niet. Ik sta voor een groot raadsel. Met mijn vorige printer die helaas ter ziele is gegaan, een HP Photosmart B110, had ik nergens problemen mee.
Is er iemand die deze probleem herkent en een oplossing voor kent?
Alle hulp wordt gewaardeerd!
Resultaat HPLIP driver diagnose
Code: Selecteer alles
HP Linux Imaging and Printing System (ver. 3.18.6)
Self Diagnse Utility and Healing Utility ver. 1.0
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
HP Linux Imaging and Printing System (ver. 3.18.6)
Self Diagnse Utility and Healing Utility ver. 1.0
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Checking for Deprecated items....
No Deprecated items are found
Checking for HPLIP updates....
HP Linux Imaging and Printing System (ver. 3.18.6)
HPLIP upgrade latest version ver. 1.0
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Latest version of HPLIP is already installed.
Checking for Dependencies....
---------------
| SYSTEM INFO |
---------------
Kernel: 4.13.0-45-generic #50~16.04.1-Ubuntu SMP Wed May 30 11:18:27 UTC 2018 GNU/Linux
Host: MSI-GE70-2PE
Proc: 4.13.0-45-generic #50~16.04.1-Ubuntu SMP Wed May 30 11:18:27 UTC 2018 GNU/Linux
Distribution: 22 18.3
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.18.6
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for linuxmint distro 18.3 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.18.6
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.18.6
html=/usr/share/doc/hplip-3.18.6
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.18.6
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=yes
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: Bestand of map bestaat niet
Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1529260941
pending_upgrade_time = 0
latest_available_version = 3.17.10
[settings]
systray_visible = 0
systray_messages = 0
[last_used]
device_uri = "hp:/usb/ENVY_Photo_7800_series?serial=TH79P3W08K"
printer_name =
working_dir = .
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[installation]
date_time = 29-07-18 22:06:21
version = 3.18.6
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
--------------
| COMPILEDEP |
--------------
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 5.4.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
------------------------
| General Dependencies |
------------------------
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.2 OK -
python-xml Python XML libraries REQUIRED - 2.1.0 OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
sane-devel SANE - Scanning library development files REQUIRED - 1.0.25 OK -
pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.11.4 OK -
libpthread libpthread - POSIX threads library REQUIRED - 2.23 OK -
python-devel Python devel - Python development files REQUIRED 2.2 2.7.12 OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.1.3 OK -
python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.0 OK -
cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - OK -
reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.3.0 OK -
pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.11.4 OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 2.1.3 OK -
python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.12 OK -
python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
libjpeg libjpeg - JPEG library REQUIRED - - OK -
sane SANE - Scanning library REQUIRED - 1.0.25 OK -
----------------------
| Scan Configuration |
----------------------
scanext Scan-SANE-Extension REQUIRED - 3.18.6 OK -
hpaio HPLIP-SANE-Backend REQUIRED - 3.18.6 OK 'hpaio found in /etc/sane.d/dll.conf'
-------------------------
| External Dependencies |
-------------------------
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.18 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.25 OK -
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.1.3 OK 'CUPS Scheduler is running'
network network -wget OPTIONAL - 1.17.1 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
dbus DBus - Message bus system REQUIRED - 1.10.6 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.32 OK -
---------------------
| Python Extentions |
---------------------
hpmudext IO-Extension REQUIRED - 3.18.6 OK -
cupsext CUPS-Extension REQUIRED - 3.18.6 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `hpaio:/usb/ENVY_Photo_7800_series?serial=TH79P3W08K' is a Hewlett-Packard ENVY_Photo_7800_series all-in-one
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
------------------------------------------------ -------------------------
hp:/usb/ENVY_Photo_7800_series?serial=TH79P3W08K HP ENVY Photo 7800 series
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
HP-ENVY-Photo-7800-series
-------------------------
Type: Printer
Device URI: hp:/usb/ENVY_Photo_7800_series?serial=TH79P3W08K
PPD: /etc/cups/ppd/HP-ENVY-Photo-7800-series.ppd
warning: Failed to read /etc/cups/ppd/HP-ENVY-Photo-7800-series.ppd ppd file
PPD Description:
Printer ready to printr HP-ENVY-Photo-7800-series is idle. enabled since zo 29 jul 2018 22:03:05 CEST
Communication status: Good
--------------
| PERMISSION |
--------------
USB HP-ENVY-Photo-7800-series Required - - OK Node:'/dev/bus/usb/003/002' Perm:' root lp rw- rw- rw- rw- rw- r--'
Checking for Configured Queues....
warning: Fail to read ppd=/etc/cups/ppd/HP-ENVY-Photo-7800-series.ppd file
warning: Insufficient permission to access file /etc/cups/ppd/HP-ENVY-Photo-7800-series.ppd
warning: Could not complete Queue(s) configuration check
Checking for HP Properitery Plugin's....
No plug-in printers are configured.
Diagnose completed...
More information on Troubleshooting,How-To's and Support is available on http://hplipopensource.com/hplip-web/index.html
Please close this terminal manually.